Can I request IP replacement?

For VPS customers, we will accommodate the request at no extra charge if requested within the...

 Can I request to install Windows Operating System?

Windows is only able to run on our Windows VPS plans, which you can view here:...

 Difference between Mb/s and MB/s

In this video, we go over the differences between Megabits per second (Mb/s) and Megabytes per...

 Does RackNerd VPS support Custom ISO?

Yes, we can mount a custom Linux ISO of your choice to your KVM VPS service with us. There is no...

 How do I use my new VPS?

So you just ordered a new VPS and want to know how to get started with using it? In this video...

 How to Boot Your VPS to Rescue Mode

What is rescue mode used for? Rescue mode is useful if for example you may have a corrupt kernel,...

 How to Change SSH Port on Your VPS

Looking to add a small layer of security to your Linux VPS? Interested in learning how to change...

 How to Install CyberPanel on your VPS

CyberPanel is a free control panel, based upon OpenLiteSpeed Web Server. It is a free alternative...

 How to Properly Install cPanel on a VPS

In this video we explain how to properly install cPanel/WHM on a CentOS server. Sometimes when...

 How to SSH into your new VPS

In this video tutorial – we will show you the basics of your newly deployed KVM VPS by RackNerd....

 How to Setup WireGuard VPN (How to Setup Your VPS as a VPN)

In this video tutorial, we'll show you how to set up WireGuard VPN on a VPS or dedicated...

 How to disable SELINUX on VPS

CentOS deployments by default come with SELINUX enabled. In certain circumstances, you may want...

 How to reinstall operating system?

You can do that in SolusVM, https://nerdvm.racknerd.com/ The login details to SolusVM was...

 Scope of Support Responsibility - Defining Unmanaged and Managed Services

RackNerd is committed to providing a variety of services to cater to an array of hosting...

 Server Down / Service Unavailable / Server Offline / Server Status

RackNerd prides itself on a steadfast commitment to server uptime, monitoring our infrastructure...

 Speedtest-cli (Speedtest.net) shows slow network speeds

We would like to preface this tutorial by clarifying that speedtest-cli is definitely not the...

 Ubuntu 18.04 - Hostname is stuck at "ubuntu"

Ubuntu 18.04 installs by default will not preserve the hostname unless specifically set in...

 Ubuntu 22.04 - Kernel Panic System is deadlocked on memory error

After installing Ubuntu 22.04 on your VPS, or upgrading from an older version of Ubuntu to Ubuntu...

 VNC not working

Please make sure you are using the HTML5 VNC console available within SolusVM:...

 VPS running Debian 11 not responding to ping after reconfigure network

Problem: SolusVM tries to configure the network on eth0 when utilizing Reconfigure Network....

 What NTP server should I use to sync the time on my VPS?

We would recommend using the following NTP server: ntp.multacom.com Please feel free to contact...

 What is my VPS root or control panel login credentials?

If you just ordered a VPS with RackNerd, the first step is logging into the client portal. You...

 What nameservers do I use?

For Shared / Reseller Hosting Customers: The nameservers to utilize are mentioned in your...

 yum update or dnf update not working in AlmaLinux 9 / RockyLinux 9 / CentOS Stream 9

Facing an error like this on your CentOS Stream 9, AlmaLinux 9, or RockyLinux 9 VPS using our OS...

 我的VPS登录信息和控制面板的登录信息是什么？

如果您已经订购了我们RackNerd的VPS服务器，第一步是先登陆客户后台。您可以通过这个链接登录https://my.racknerd.com/ 您需要通过您注册的邮箱和密码来进行登录。...