Articles

 Cancelling a service with RackNerd

Prior to cancelling a service, if this is service related – we are eager to resolve any...

 Do you have money back guarantee? Or offer refunds?

Per our terms of service, we do not offer refunds or have a money back guarantee. So it is...

 How to Renew Services with RackNerd Early

By default our system automatically generates renewal invoices 14 days (two weeks) before the...

 If I request immediate cancellation of my service, will I get a refund?

Per our Terms of Services, we do not offer money back for our services. If you request immediate...

 What payment methods do you accept?

We accept the following payment methods: ALL major credit cards (AMEX, Discover, VISA,...