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 Can I request IP replacement?

For VPS customers, we will accommodate the request at no extra charge if requested within the...

 How to reinstall operating system?

You can do that in SolusVM, https://nerdvm.racknerd.com/ The login details to SolusVM was...

 Do you have money back guarantee? Or offer refunds?

Per our terms of service, we do not offer refunds or have a money back gurantee. So it is...

 If I request immediate cancellation of my service, will I get a refund?

Per our Terms of Services, we do not offer money back for our services. If you request immediate...

 VNC not working

Please make sure you are using the HTML5 VNC console available within SolusVM:...