If I request immediate cancellation of my service, will I get a refund?

Per our Terms of Services, we do not offer money back for our services. If you request immediate cancellation of your service, it will only trigger our system to terminate your service in 24 hours and all your data in the VPS will be gone. 

If you accidentally requested the immediate cancellation, please open a support ticket to request service reactivation. 

  • 25 Users Found This Useful
Was this answer helpful?

Related Articles

Do you have money back guarantee? Or offer refunds?

Per our terms of service, we do not offer refunds or have a money back guarantee. So it is...

Cancelling a service with RackNerd

Prior to cancelling a service, if this is service related – we are eager to resolve any...

How to Renew Services with RackNerd Early

By default our system automatically generates renewal invoices 14 days (two weeks) before the...

What payment methods do you accept?

We accept the following payment methods: ALL major credit cards (AMEX, Discover, VISA,...