Can I request IP replacement?
For VPS customers, we will accommodate the request at no extra charge if requested within the...
How to reinstall operating system?
You can do that from within the RackNerd ctrl panel -> https://ctrl.racknerd.com/
The login...
Do you have money back guarantee? Or offer refunds?
Per our terms of service, we do not offer refunds or have a money back guarantee. So it is...
If I request immediate cancellation of my service, will I get a refund?
Per our Terms of Services, we do not offer money back for our services. If you request immediate...
What payment methods do you accept?
We accept the following payment methods:
ALL major credit cards (AMEX, Discover, VISA,...
