[THE BELOW MAINTENANCE IS NOW COMPLETED]

Below is a copy of an e-mail regarding a scheduled maintenance sent to our VPS customers in our Los Angeles DC-01 location.

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Hello,
 
This is a scheduled maintenance alert for customers with services in our Los Angeles DC-01 location.

You are getting this email as our records indicate you may have one or more VPS's in our DC-01 location. VPS's in our DC-02 location are NOT affected.
 
We would like to inform you of a scheduled network maintenance where operating system and security patch updates will be performed. These types of maintenance events may cause some intermittent outages. This notice is only applicable to services located within our Los Angeles DC-01 datacenter location.
 
Start Date: Saturday, February 1st, 2020 - 10:00 AM Pacific Time
End Date: Saturday, February 1st, 2020 - 2:00 PM Pacific Time
Work Window: 4 Hours
Status: Scheduled
Risk: Medium
 
Maintenance Type: Scheduled Network Maintenance
 
Reason for Work: Upgrading the operating system and running security patches to insure the continued viability of our network.
 
Outages: We will do our best to minimize the length of network outages but if they do occur, please allow intermittent 15-30 minutes of network outages to happen. In worst case scenarios we will try to maximize the outage to 60 minutes long.
 
Description: Certified network architects will perform work on the entire Los Angeles DC-01 network infrastructure. This maintenance will be performed in two stages. We will be applying all OS upgrades and patches to the entire network infrastructure, followed by a reboot of the core switch and routers.
 
If you have any questions or concerns, please email [email protected] - do not reply directly to this email.
 
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RackNerd机房 - DC-01机房维护通知
 
您好,RackNerd DC-01机房维护详情如下:
 
受影响的机房:洛杉矶DC-01机房
 
RackNerd官方通知各位用户们,我们将会做一次网络交换机的系统升级维护。这种维护有可能导致短暂的网络中断。这个维护仅仅影响DC-01的用户,DC-02用户不受任何影响。
 
维护开始时间:2020年2月1日,星期六,美国太平洋时间,早上10点 (即:北京时间2020年2月2日,星期日,凌晨2点)
维护结束时间:2020年2月1日,星期六,美国太平洋时间,下午2点 (即:北京时间2020年2月2日,星期日,早上6点)
维护时长:4小时
目前状态:已计划
风险:中等
 
维护类型:计划的网络维护
 
维护原因:升级现有的网络设备操作系统,升级安全固件等
 
网络中断:我们会尽一切可能避免网络中断,但是我们不排除有15到30分钟的短暂网络中断,最坏的可能是60分钟。
 
本次维护的具体描述:我们的专业网络工程师会操作这次的维护。本次维护分两个步骤,第一,我们会先升级所有的网络固件和操作系统,然后会进行一次网络硬件的重启。
 
如果您有任何的疑问,可以发送邮件到 [email protected]


Wednesday, January 22, 2020

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